BitzStudio respects your privacy and is dedicated to handle your personal information with responsibility and transparency.

This privacy policy describes how we collect, use, share, store and protect information when you:

• Visit the BitzStudio website
• Submitt a contact or project inquiry
• Request proposal for consultation
• Reach out to our team
• Apply for a vacancy
• Become a client or a supplier
• Interact with our services

For further privacy questions contact us at:

Email: info@bitzstudio.com

Address: office# 404 3rd floor, 53 B Model Town Link Rd, GECH Society Phase 3, Lahore, 54600

Phone number: +92 314 8062432

1. Scope of This Policy

This privacy policy applies to the personal information BitzStudio gathers for its own business purposes. This includes information collected through our website, contact forms, emails and client relationship. When BitzStudio processes personal information on behalf of a client while developing, maintaining or supporting a client-controlled website, application, SaaS platform or digital system, the client generally determines how that information is used. In such cases, the client’s privacy policy and our contractual data-processing terms may apply.

2. Information We Collect

We collect information necessary to provide and to improve our services, contact you and to conduct our services. The information solely comprises on your interaction.

Information You Provide

This includes:

• Your name
• Email address
• Phone or Whats App number
• Company name and job title
• Country or general location
• Project requirements
• Budget and timeline information
• Messages, files and documents you submit
• Billing and contractual information
• Job applications, resumes and portfolios
• LinkedIn profile (if submitted)

Please do not submit passwords or other sensitive information through forms.

Information We Collect Automatically

When you visit our website we may collect:

• IP address
• Browser and device type
• Operating system
• Referring website
• Pages visited
• Date and time of access
• General location
• Website performance and error information
• Cookie and analytics identifiers

3. How We Use Your Information

We may use your personal information to:

• Respond to inquiries
• Understand requirements of your project
• Arrange consultation meetings
• Prepare proposals, estimations and contracts
• Deliver design, development and support services
• Manage client and business relationships
• Process invoices and maintain financial records
• Improve and secure our website
• Analyze website performance
• Prevent fraud, misuse and security threats
• Manage recruitment and hiring
• Send relevant updates where permitted
• Meet contractual and legal obligations
• Establish or defend legal claims

We won’t use your personal information for unrelated purpose without prior notice or appropriate legal base.

Consent for Communication

When you provide your personal information via contact us form you consent to receive communication for our services and offering. You may opt out any time by contacting us.

Phone Number and SMS Policy We do not share or disclose your contact number to any third-parties.

How Long We keep Your InformationWe delete your personal data when it is no longer required by us. Therefore if you request to delete it; we will delete your data unless we are bound by legal obligations.
We keep your data until we are in business relationship with you.

4. Contact Forms and Project Inquiry When you submit a project form or fill in a query; we use information to review your requirements and to determine whether services we provide are suitable for you. Submitting inquiry usually does not subscribe you to marketing emails.

5. Cookies and Analytics Our website may use cookies, tracking pixels and similar technologies to:

•  Support website functionality
•  Remember user preference
•  Measure website performance and traffic
•  Understand how website is used by visitors
•  Protect forms
•  Measure marketing performance

Non essential cookie are usually activated after your consent.
BitzStudio currently uses

• Google Analytics to measure website traffic, page visits and user interactions.
• Google Ads to measure advertising performance.
• Meta Pixel to measure campaign results, understand web activity and support advertising.
• LinkedIn Insight is used to analyze professional audience and support LinkedIn advertising.
• Microsoft Clarity to understand website usage.
• Hotjar to analyze user journey, clicks and scrolling patterns.

6. Who We Share Information With We may share your personal information with:

• Authorized employees of BitzStudio
• Hosting and cloud service providers
• Project-management systems
• Analytics and security providers
• Payment and accounting providers
• Recruitment platforms
• Professional advisers
• Government or legal authorities where required
• A purchaser or successor in connection with a business transaction

We only provide limited and relevant access.

7. International Data Transfers BitzStudio is Pakistan based with clientage across different countries. Your information therefore will be processed outside your country. When and where required we use legal safeguards for international transfers.

8. Data Security We use reasonable safeguards to protect personal information.
These may include;

• Access controls
• Strong passwords
• Multi-factor authentication
• Secure website connections
• Restricted project access
• Confidentiality obligations
• Backups
• Security monitoring
• Secure hosting and cloud services

9. Privacy Rights Depending on your location and law, you have right to

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict certain processing
• Object to certain processing
• Request data portability
• Withdraw consent
• Opt out of marketing communications
• Ask how your information is shared
• Submit a complaint to a relevant regulator
• Right to object to automated decision making

10. Third Party Links Our website may contain links to third party websites, platforms or social media networks. Whereas, BitzStudio does not control their privacy practices. It is therefore advised to review their privacy policy.

11. Changes to This Policy We may update our Privacy Policy when our services, technology, service providers or legal obligations change.
Latest version will be updated on this page with revised date.

12. Contact BitzStudio Legal name: Bitzstudio
Location: Lahore, Pakistan
Full address: office# 404 3rd floor, 53 B Model Town Link Rd, GECH Society Phase 3, Lahore, 54600
Email: info@bitzstudio.com
Phone: +92 314 8062432